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The Impact of Organizational Trauma on Job Performance: Mediation role of Emotional Intelligence of Nurses
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Davod Feiz1   , Mohsen Eynali2 , Hooshmand Bagheri garbollagh3 , Masoome Mohammad rahimi * |
1- 09121964980
2- 09112801575
3- 09148166496
Golestan University of Medical Sciences,, 09111702688 , m_rahimi6@yahoo.com |
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Abstract: (6279 Views) |
Introduction: High stress and frequent exposure of nurses with painful and painful conditions in the workplace can lead to traumatic stress. Organizational trauma Theory is one of the latest topics in the organizational field which examines the impact of mental and emotional impact on the organization and its effects on individual and organizational performance.
Methods: This is an applied and descriptive study and has been performed by survey method. The statistical population of the study consisted of 218 nurses working in governmental hospitals of Golestan University of Medical Sciences. The main instrument for data collection was three Standard Trauma Inventory questionnaires, Vivan et al. (2015); Emotional Intelligence, Vesinger (2000); and Job Performance, Paterson's (1989). Their reliability and validity by calculating the Cronbach's alpha coefficient 0.87, 0.78 and 0.75 respectively and Structural equations’ modeling was used to analyze research data with Smart-PLS software.
Results: According to the results, the negative effect of organizational trauma on emotional intelligence was not confirmed (β= -0.258, T= 1.720). The results of the research show that organizational trauma has a negative and significant effect on the nurses' job performance (β= -0.347, T= 5.440). Also, there was a positive and significant relationship between emotional intelligence and job performance of nurses with a β= 0.432 and a test statistic 7.355.
Conclusion: In order to findings suggests that nursing managers, in the face of such a phenomenon, first accept the reality of the organization, instead of denying reality or escaping from it, they would think and seek to resolve it. In the next step, the creation of work teams and the use of autonomous working groups, Little formalization, and decentralization in decision making and promoting the culture of success for better performance in the nursing complex are important for the management of mental attacks. |
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| Keywords: trauma, Job Performance, Emotional Intelligence, Nurses. |
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Full-Text [PDF 403 kb]
(2359 Downloads)
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Type of Study: Research |
Received: 2018/Dec/Sun | Accepted: 2019/Feb/Tue | Published: 2019/Nov/Fri
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