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مدیریت پرستاری 2016, 5(1): 60-69 Back to browse issues page
The effect of nurses’ conflict management styles on their burnout
Ali Hosseinzadeh
Abstract:   (1448 Views)

Introduction: Nowadays, job burnout phenomenon has become a common issue in nursing. Mismanagement of job conflicts could be a significant factor for job burnout in nurses. Thus, the nurses who are not capable of adopting a proper style confronting job conflicts would be more subject to job burnout.
Aim: The present study has investigated the effect of nurses’ conflict management styles on their burnout of Qaem Hospital in Mashhad.
Method: the study was a descriptive-correlational one. The population of this study includes all nurses working in Qaem Hospital of Mashhad. However, the sample size is stratified random selection with 260 nurses. The data collection was done by Thomas’s (1975) conflict management and Maslach’s (1981) job burnout questionnaires. The content validity and reliability of the questionnaires is tested through Cronbach’s alpha and were for styles between 0.70- 0.83.
Results: Findings showed that the measurements for styles of cooperative conflict management and compromise are respectively -0.31 and -0.25 which reports a negative significant effect on job burnout and they show a positive significant effect on avoidance and competition styles respectively with 0.18 and 0.16. Also revealed that the existence of accommodating management style has had no effect on the population size of the study.
Conclusion: It is recommended the nurses apply cooperation and compromise styles for conflict management in daily work in Qaem Hospital because these decrease their job burnout.

Keywords: conflict management, job burnout, nurse
Full-Text [PDF 520 kb]   (718 Downloads)    
Type of Study: Research | Subject: Special
Received: 2016/10/12 | Accepted: 2017/05/2 | Published: 2017/05/31
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Hosseinzadeh A. The effect of nurses’ conflict management styles on their burnout . مدیریت پرستاری. 2016; 5 (1) :60-69
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Volume 5, Issue 1 (6-2016) Back to browse issues page
فصلنامه مدیریت پرستاری Quarterly Journal of Nursing Management
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