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مدیریت پرستاری 2016, 5(1): 29-39 Back to browse issues page
Nurses’ empathy with patient: the effect of perceived social supports and ethical responsibility to patient
Habibollah Ranaei Kordshouli , Ahmad Allahyari Bouzanjani
shiraz university
Abstract:   (2022 Views)

Introduction: Nurses’ empathy with patients as a ethical behavior to respect the patients’ dignity, always has been considered by hospital managers and policy makers in the health systems. In this regard, it is important to identify the anttecedence that we can increase these behaviors among the nurses by them.
Aim: Current study aimes to test a model that explain the effective factores on nurses’ empathetic behavior with patients.Method: Using the convenience sampling method, a sample of 143 nurses in a public hospital were selected and the data were gathered. Data were gathered by the (perceived organizational support: POS) questionaire, nurses’ job engagement measure and Responsibility measure. Its reliability by Cronbach (α= 0.71-0.91) in diferrent doains. Also, the measure of nurses’ empathetic behavior was designed by researcher. Finally, using the SPSS software, data were analysed, and the structural equation modeling with partial least squares approach (Smart PLS Software) was used to analyse the relationships among the variables.
Results: According to the faindings, both affective and instrumental dimention of percived social supports, have positive effects on nurses’ job engagment (respectively β: 0.27, T: 2.41 and β: 0.34, T: 3.13). Moreover, nurses’ job engagement and their ethical responsibility positively have 0.28 and 0.45 effect on their empathy with patients; respectively with T: 3.50 and T: 5.37.
Conclusion: Based on results suggest to nurse managers by providing social support for nurces, as a managerial factor, nurses’ ethical responsibility as an individual factor, must be incentive them; positively can be reflected in their empathetic behavior with patients.

Keywords: ethical responsibility, job engagement, percived social supports, nurses’ empathy
Full-Text [PDF 297 kb]   (1206 Downloads)    
Type of Study: Research | Subject: Special
Received: 2016/04/12 | Accepted: 2016/09/17 | Published: 2017/06/3
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Ranaei Kordshouli H, Allahyari Bouzanjani A. Nurses’ empathy with patient: the effect of perceived social supports and ethical responsibility to patient. مدیریت پرستاری. 2016; 5 (1) :29-39
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Volume 5, Issue 1 (6-2016) Back to browse issues page
فصلنامه مدیریت پرستاری Quarterly Journal of Nursing Management
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